Solutions

Advantage

You have read the headlines that shout about the dynamic growth in ecommerce revenues, and you wonder why is it so difficult to achieve this for yourself. You might be constrained by the self built or licensed software platform that when it launched was exactly what you needed but today seems to swallow resources just to stand still rather than move forward. Or you have outsourced your platform and found that you have had to compromise and you do not have the stability or control you need to merchandise, grow and stay ahead. Or perhaps you have waited until now to make the leap into eCommerce, but you want to leapfrog your competition and stay ahead.

For retailers that consider online to be a central part of their future business, eCommera's Commerce Solutions will help them take (back) control, grow and succeed.

Our focus is to help retailers build successful and sustainable online and multi-channel businesses, and the eCommera platform together with eCommera Services deliver this through bringing real advantage to retailers:

• Retailer Control

  Online success relies on "trading" the site every day. With online competition becoming ever more intense you cannot afford for constraints to slow you down. You can't afford the time to go back to your vendor and queue with all their other customers just to make minor changes, or afford the money as you reach for the cheque book and get CEO approval because the bill is so large.

  With eCommera we have designed in the flexibility you need. And the control is not just skin deep: with eCommera the retailer can take control over merchandising, customer experience, design and functionality. Retailers can execute this themselves, or ask eCommera or one of our partners, thus ensuring that our retailers are never constrained.

• Continuous Innovation

  Today's ecommerce market is highly competitive and fast changing. Success will come not to those who build it once and expect success, but to those that seek to continually innovate. Our programme of continuous innovation delivers new functionality every quarter at no additional cost. This ensures that in an increasingly competitive online market, eCommera customers will be continually ahead.

• The Power of Cross Channel

  Who is winning online? Multi channel retailers are! They recognise that customers are promiscuous across their channels: their stores, online sites and call centres. Super-charging their business requires integrating eCommerce into your business, giving customers consistency and retailers transparency across channels. The eCommera solution provides retailers with that ability but without the cost of a custom solution. So if you want to order online and pick up in store, manage returns across all channels, order in store and deliver to home, or optimise your stock across all channels, the eCommera solution delivers.

• Expert Advice

  Our success is tied to our retailer's success. To stack the cards in all our favours, we have hired some of the most successful online retailers into our team to provide a level of expertise and advice no other supplier can match. These are not consultant types who studied but never executed, but online retailers who have gained experience at the sharp end. And this expertise is on tap for our customers so that we all succeed.

• Scalable and Risk Free

  The eCommera Commerce platform is designed to accommodate a retailer's trading peaks seamlessly and without additional cost. Each element of the platform is hosted in secure and scalable environments, backed by SLAs, that give retailers peace of mind and take away the headache.