Platform

Unbeatable Deliverables

The eCommera CoreCommerce (TM) Platform is more than the sum of its parts. We have invested millions of pounds and thousands of man hours developing the platform and continue to invest with our technology partners to ensure it remains the best solution for retailers looking to build an online or multi-channel business.

Our teams have pre-integrated all the technologies that make up the platform and have developed best practice processes and templates for immediate adoption, saving our clients valuable time and resources. In addition, we only use best of breed applications which are regularly reviewed. Our clients can rest assured that they have the best front-line technology which has been selected and supported by a team with unrivalled experience and knowledge of the online retail sector. Finally, a programme of regular upgrades and constant reviews means the platform is future-proofed and always able to deliver the latest capabilities.

The result is a first-class platform requiring a fraction of the retailer's resources usually associated with maintaining such advanced capabilities. Our clients can redirect a large proportion of their budgets to where it matters most - investing in their proposition and product to maximise sales and their return on investment.

The CoreCommerce platform includes:

• An outsourced, end-to-end ecommerce and order management platform delivered as a software as a service (SaaS)
• Free regular upgrades and product enhancements
• Guaranteed compatibility with software partners at no extra cost
• International capabilities straight out of the box

Functionality

The CoreCommerce platform is an end to end modular platform that provides reuseable components to ensure rapid deployment as well as complete flexibility to customise to the specific requirements of the most demanding retailers. A snap shot of the CoreCommerce functionality is listed below. For more detailed information please contact us.

Webstore

• Content Management
• Product data management
• Promotion management
• Advanced Searchandising - data driven search rules with granular control of search and sort orders
• Personalisation - delivering personalised content to customers
• Business user and developer access for ultimate control
• Full international capability
• Ratings and reviews
• International Payment including, store cards and Paypal
• Loyalty and gift card integration
• Fraud protection
• Image management including rich media, zoom and alternative image
• Onsite Analytics
• Support for mobile, web and kiosks

Order Management

• Forward, back order management
• Multiple Drop Ship Vendor Hub
• Click and Collect
• SMS customer notification

Call Centre

• Call Centre application

Marketing

• Search Marketing platform
• Integration with Affliate networks
• Amazon and Google integration
• Email marketing integration
• Data driven (or manual) cross sells and upsells
• Trigger email including abandon baskets

Integration Service Bus

The eCommera CoreCommerce platform functionality is delivered using best of breed components that have been integrated by eCommera. This provides large enterprise retailers with an end to end platform managed by eCommera that can be tailored to their needs and that is delivered on a SaaS basis to enable the retailer to focus on trading without the cost and distraction of managing the IT.