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I recently bought a Philips Sonicare toothbrush from Amazon. I love these products and have spent a lot of money on them. Naturally, I have started receiving emails from Amazon telling me about other toothbrushes I might be interested in, but I only have one mouth and a finite number of teeth and so these communi
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The Foresee E-Retail Satisfaction Index was published over the Christmas period and eCommerce behemoth Amazon.co.uk tops the charts with a score of 85, a 2 point increase on last year.
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In busy trading times like Christmas, retailers should focus on the controllable inputs to their business, and to measure the trading data that will have most impact on profit. Here are my top tips for seasonal success:
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2011 has been another good year for House of Fraser. The UK’s premium department store group has been shortlisted in Retail Week’s 2012 Awards in the ‘multi-channel retailer of the year’ category while Chairman, Don McCarthy and chief executive, John King are joint number 11 in Drapers’ 2011 Power List.
