I recently spoke at the Walpole Luxury eBusiness Forum around the topic of making sense of omni-channel data. Please find the video to my presentation below.
News & Events Commerce sense
Everyone is talking about the latest buzzword in the industry ‘omni-channel’, but does anyone know what it really means?
Electronics giant Samsung has launched the GalaxyGear, a smart watch that works in conjunction with its Galaxy smart phone. The product has received a mixed reaction with some stating it’s no more than a gimmick.
eResearch by Forrester suggests that mobile customer engagement as a market will be worth $32.4 billion by 2018. While many retailers and brands are focusing on selecting the technology to build first generation apps, the key is building an engaging experience.