Kevin Sterneckert discusses the top 5 challenges facing global retailers.
News & Events Commerce sense
The Raconteur’s ‘Future of Retail’ special report, which featured in The Times on 24th June, offers insights into how mobile technology, supply chain management and consumer spending data have both impacted the way consumers shop as well as radically transformed the retail industry.
We recently conducted a survey of over 100 retailers and brands to understand how they measure and improve their performance across departments.
Most retailers are aware of the importance of interdepartmental communication and the need to understand the impact of decisions across the company. However, a common challenge is to connect decisions in one department with the impact to another. I believe this is key to delivering a seamless purchasing journey f