How we can help Multi-channel commerce
We can give you all the technology, resources and services you need to take advantage of multi-channel commerce opportunities and provide customers with a consistent, convenient and pleasurable shopping experience: whether they browse your products online, in store or on the move.
We can extend your digital Commerce Platform across multiple consumer touch points, from webstores, mobile sites and apps to in-store kiosks and social networks. We can also advise you on the right time to adopt new multi-channel innovations and can quickly and seamlessly integrate them with your existing infrastructure.
You will be able to connect customers with the products they are looking to buy and provide them with an exceptional customer experience at all stages of their shopping journey, regardless of which channel or combination of channels they choose to shop through.
What you get
- A versatile, functionally-rich Commerce Platform that offers a seamless customer experience across multiple touch points, including webstores, mobile devices and in-store kiosks
- A multi-platform mobile commerce app that can be used on multiple devices and can be easily customised for your brand
- Multi-channel marketing, customer services and fulfilment activities on an as-needed basis
- Decision support from Intelligent Trader, so you can continually manage and organise your commerce data and identify the most profitable trading actions
- The ability to quickly and cost-effectively adopt new multi-channel innovations and technologies
Why use us?
We helped the leading multi-channel retailer in the UK, House of Fraser, integrate multi-channel innovations with their existing retail practices, including multiple collection and delivery options and online customer support. We have also designed, developed and delivered integrated eCommerce and mobile platforms for leading global brands such as Clarins and TM Lewin.