TM Lewin planned to expand their eCommerce operation into new markets and recognised they needed a scalable technology platform, in addition to strategic advice and support from an eCommerce partner who understood how to overcome the challenges of internationalisation.

eCommera re-launched TM Lewin online with four new webstores: a dedicated site for the U.K., and three localised international websites covering the United States, Australia and continental Europe.

Today, TM Lewin’s commerce solution includes:

• Intelligent Trader, eCommera’s patent-pending decision support tool, which analyses cross-departmental trading data and recommends specific actions to improve trading
• Integration with a back-end Order Management System (OMS), Globalcollect for payment processing, Coremetrics for web analytics and product recommendations via Avail
• Optimised storefront for mobile that provides a look and feel consistent with the mobile device
• Full 24/7 technical support for all online commerce technology via a single SLA
• Multi-channel delivery, including international delivery options and click and collect

TM have a proud and successful track record selling online and are growing at a rate of 60% year on year.

'We have large ambitions to scale our online business internationally and further expand our multi-channel offering. eCommera really understand our ambitions and the challenges running a multi-channel business across international markets. They give us the flexibility we need to respond to customer demand and understand key drivers of our performance.’ Geoff Quinn, CEO, T.M. Lewin.

Working in partnership, TM Lewin and eCommera continually evaluate and roll out new solutions to improve the multi-channel shopping experience.

TM Lewin has been an eCommera client since 2010

www.tmlewin.co.uk | www.tmlewin.com | www.tmlewin.com.au | www.tmlewinshirts.eu

About TM Lewin

Established in 1898, TM Lewin is a traditional Jermyn Street tailor, who today offers a wide range of high-quality items for both men and women via over 60 stores, catalogues, 4 international webstores and its mobile-optimised store.