When Space NK was ready to build its brands globally, they naturally looked to the web and eCommerce as their vehicle of choice. Needing to launch country-specific and brand-specific web stores within a very ambitious timeframe, they chose eCommera as their partner of choice.
Not only were we able to re-launch Space NK online with a central brand site across multiple markets in just 4 months, but together, we went on to launch sister brand, Eve Lom skincare—the first of many brand-specific eCommerce sites whilst supporting them through their entire journey.
Today, Space NK’s commerce solution includes:
- DynamicCommerceTM—our multi-channel commerce platform that supports international sites from a single catalogue- powered by Demandware’s industry leading digital commerce platform.
- Weekly data analysis and reporting for continuous optimisation by eCommera’s Insight Services Team
- Integration with Coremetrics, Cybersource for payment processing, the Givex Loyalty Programme and Third Man Fraud Protection
- Full 24/7 technical support for all online commerce technology via a single SLA
Working in harmony since the initial launch in February 2011, Space NK and eCommera continue to evaluate and roll out new solutions to optimise customer acquisition and retention.
Space NK has been an eCommera client since 2011.
About Space NK