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About Us

A capability you simply won’t find elsewhere.

Retailers and brands are challenged everyday by their customers who are demanding a seamless experience wherever they shop – on mobile, through a call center, in store or in China. Managing the customer through connected commerce platforms is no longer enough. Order management and operations need to be able to cope with the delivery and inventory complexity of multi channel retail if retailers are to delight customers and operate efficiently. And retailers need instant insight from the data if they are to act smart and drive profit.

From the day eCommera was founded in 2007, we have been driven by the goal to help retailers profit from the move to multichannel.  We call our unique suite - Decision-Intelligent Commerce and it allows our customers to connect channels, operations and data to drive omni-channel growth across the globe. As the only dedicated company that brings together everything success demands we have the know-how, develop the technology and employ the talent to transform your online business.

Wherever your capability currently stands, whether you are looking to expand existing systems, start afresh or simply find a specific answer to a specific pain-point, eCommera’s software and expert services provide the solution. From sales, to fulfillment to profit, eCommera science, technology and experience delivers the results you expect.

Built by retailers for retailers

We are passionate about helping companies unlock profit, about expanding across borders and overcoming barriers. Our success is based on real-world retail experience including running highly successful on-line businesses ourselves.

Unparalleled Experience - Our clients consistently outstrip their peers.

Where other retailers drown in data, eCommera clients see actions and priorities. Where others hit barriers and delays they break through and expand. Their advantage is access to the eCommera blend of technology, experience and partnership. At every stage of the expansion of their omni-channel platform the eCommera growth model - agile technology and the ability to execute rapidly - means nothing is allowed to hold them back

Over the past year eCommera clients have seen a 42% growth in online traffic. They sell into 31 countries addressing a vast consumer audience and regularly unlock profit be seeing through data to act on what is important.

We understand the pain points , and have the solutions for for you to realise your potential:

Innovation demands a brilliant sales platform: 
DynamicCommerce converts engagement into sales. Fast.

Delivering on your promises (profitably) demands unified inventory and touch points: 
OrderManagement connects all your channels, stock, warehouses through a single view of inventory
 to make delighting the customer profitable.

Actions speak louder than reports to drive revenue and profit: 
Built in Silicon Valley by retailers, for retailers, DynamicAction replaces business intelligence with Decision-
Intelligent Analytics that tell you what to do next to increase profit.

Our credentials

In addition to supporting over 70 customers  in more than 32 countries, eCommera is regularly recognized as a high-growth company that offers innovative products and services.

We are recognized as the fastest growing and amongst the largest cloud commerce software companies on the planet. And our customers also have been recognized by Retail Systems through the award for 'Multi-channel Retailer of the Year' which we won in partnership with House of Fraser.

The Order Management Imperative for Retailers

During 2013, and In response to demand from our customers and prospects for a better retail order management solution (OMS), we acquired OrderDynamics. Based in Canada, OrderDynamics is a leading provider of cloud-based Order Management Solutions.

Local and global retailers leverage OrderDynamics commerce solutions to unify digital touch points with retail stores. Their clients drive enhanced customer service and accelerated cross-channel growth through next generation Omni-Channel fulfillment and automated operational efficiencies

OrderDynamics operates as a specialist in order management, back-office and commerce systems. It is a wholly owned subsidiary of eCommera with OMS available directly from eCommera.
 

Awards